tag:blogger.com,1999:blog-860344269556202513.post4039979955417720851..comments2023-11-10T13:55:50.257-06:00Comments on Lessons in Lean: Back to Basics: The Key to Improving PerformanceGregg Stockerhttp://www.blogger.com/profile/01727750230435526401noreply@blogger.comBlogger3125tag:blogger.com,1999:blog-860344269556202513.post-49579858937235635472010-10-30T15:44:02.155-05:002010-10-30T15:44:02.155-05:00I agree, especially with staying focused on the cu...I agree, especially with staying focused on the customer. I see this escaping people's attention so often, to the point where when someone mentions the customer's point of view, there is confusion and frustration. Having enough people in an organization who can see things from the customer's point of view is so valuable.dmk1https://www.blogger.com/profile/01488094971799587731noreply@blogger.comtag:blogger.com,1999:blog-860344269556202513.post-26572849463778833432010-10-27T15:13:50.867-05:002010-10-27T15:13:50.867-05:00I liked this article. Especially the quote from G...I liked this article. Especially the quote from Gene Perkins. I don't think we can reiterate enough about the basics.<br /><br />In my experience it seems like less experienced professionals just don't know the basics; while the veterans 'assume' that the basics will be taken care of, everyone agrees on them, and that discussing them just slows down progress.Greghttps://www.blogger.com/profile/14258576658026952208noreply@blogger.comtag:blogger.com,1999:blog-860344269556202513.post-8534921533655668682010-10-15T08:19:24.241-05:002010-10-15T08:19:24.241-05:00Nice piece Gregg. It is important to focus on the...Nice piece Gregg. It is important to focus on the process to get the results and the results. You can't manage the outcome but you can the means to get there.<br /><br />I am going to highlight this on my Lean roundup this month.<br /><br />Tim<br />A Lean Journey Blog<br />http://leanjourneytruenorth.blogspot.comTim McMahonhttps://www.blogger.com/profile/07780727768370988177noreply@blogger.com